Understanding the new distributed work landscapes

COVID-19 has changed the workplace landscape forever. So, more than ever before, organisations need to understand the role of employee experience in organisational performance.

Understanding the new distributed work landscapes

COVID-19 has changed the workplace landscape forever. So, more than ever before, organisations need to understand the role of employee experience in organisational performance.

Home working
assessment survey

For the past decade Leesman have been measuring how corporate workplaces around the globe support employees. Though conventional working environments have changed, understanding employee experience remains as relevant as ever.

In response, our home working survey, backed by The Royal Institution of Chartered Surveyors and the International Facility Management Association, offers organisations absolute clarity when it comes to understanding how home working is working.

Try the home working demo survey

Home working survey stucture

Based on the tried and tested methodology of our office survey, our home working survey has been expertly designed to allow you to pinpoint which activities are being supported, how the home is impacting a sense of productivity and pride and the importance of physical features, while also allowing you to identify demographical differences.

Leesman benchmarking

The Leesman Index houses the world’s largest repository of employee experience data, providing an unparalleled resource for all involved in the management, design and delivery of work strategies, as well as the various teams responsible for employee experience and employee engagement. As an organisation you will receive a H-Lmi score, a 0-100 rating specific to home working which can be used to benchmark yourself against our home working data, in addition to Leesman Office data.

Benchmarking employee experience

Key performance indicators

Leesman is uniquely positioned to be able to directly compare the ability of your employees to work at home, to their experience of working in your corporate offices. Our assessments report on a number of key indicators that directly impact business performance. And although we only launched our home working experience measurement solution in March, it has already collected a rich and revealing central benchmark.

Individual employee
responses

50,875

Employees working
from home

92%

H-Lmi

75.0

Gobal workplace
populations assessed

313

Countries

61

Data as at 30.06.2020

Home working impact

Employees will be asked how their home is impacting their ability to perform their roles and their overall experience:
such as how productively they feel they can work or how their home/work life balance is being affected.

My home environment enables
me to work productively

80.9%

When I work from home, I am able to maintain a healthy work-life balance

71.1%

When I work from home, I feel connected
to my colleagues

66.6%

For a more detailed view of our home working data, take a look at the Leesman Home Working impact code table.

Download data

Data as at 30.06.2020

Home working activities

We ask all employees which activities are important to them and how supported they feel
with carrying out those activities at home.

Top 5

% Importance
Individual focused work, desk based 83.7%
Planned meetings 75.7%
Telephone conversations 65.0%
Collaborating on focused work 61.0%
Audio conferences 57.2%

 

% Supported
Individual focused work, desk based 90.5%
Planned meetings 94.7%
Telephone conversations 93.0%
Collaborating on focused work 87.1%
Audio conferences 93.3%

Data as at 30.06.2020

Home working features

We also ask employees which features are important to them at home and how
satisfied they are with these features.

Top 5

% Importance
Desk or table 90.1%
WiFi network connectivity 89.8%
Chair 89.4%
Computing equipment, mobile 85.9%
Remote access to work files or network 68.8%

 

% Satisfaction
Desk or table 63.6%
WiFi network connectivity 75.2%
Chair 53.7%
Computing equipment, mobile 86.0%
Remote access to work files or network 76.6%

Data as at 30.06.2020

Home working setting

Each chart shows the percentage of employees who work at each setting accompanied by the H-lmi for each setting.

A dedicated work room
or office

37.8%

H-Lmi 79.8

A dedicated work area
(but not seperate room)

34.8%

H-Lmi 75.8

A non-specific home location
(e.g. dining table)

27.4%

H-Lmi 68.1

Data as at 30.06.2020

Resources

We understand the importance of sharing information in times of uncertainty. Whether it’s webinars or written content,
Leesman will stay at the forefront of investigating employee experience at home.

home working webinar

Home working webinar

July 2020
Recording time – 1hr 10 min

How does the employee experience working from home stack up to the office experience, and what else have we learnt from 50,000+ home working respondents.

data, home working, uncertainty
Paving paradise

April 2020
Reading time – 9 mins

In the current climate, speculation has become rife. Clarity is wanted by all. But what can the data already tell us?

Home working impact code

Data updated 30 June 2020

For a more detailed view of our home working data, take a look at the Leesman Home Working impact code table.

Download data