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Mode confusion

Reading Time: 5mins
How do the aviation and healthcare sectors approach failure differently, and how can we know what is the best practice?

Pulling the plug

Reading Time: 2mins
We trace a system error that almost cost a life and discuss how to set employees up for success.

The impossible algorithm

Reading Time: 5mins
AI will never be as complex as the human brain, so how can we leverage our humanness to thrive in the AI age?

The office zookeeper

Reading Time: 8mins
How imagining your office as a zoo could improve the way that teams communicate, leading to win-win results.