Measure workplace experience

Connecting you with the insights to create better places to work

Measure workplace experience

Connecting you with the insights to create better places to work

Introduction to Leesman Office

Leesman Office unearths the insights necessary to create outstanding working environments, wherever your employees are working.

Our flagship Leesman Office survey is the world’s leading employee experience benchmark. It’s more critical than ever for your organisation to understand what drives your employees’ experience and make informed decisions about your workplaces.

Introduction to Leesman Office

Leesman Office unearths the insights necessary to create outstanding working environments, wherever your employees are working.

Our flagship Leesman Office survey is the world’s leading employee experience benchmark. It’s more critical than ever for your organisation to understand what drives your employees’ experience and make informed decisions about your workplaces.

Leesman Office survey: how it works

Leesman Office was created in 2010; its structure sets the blueprint for most of our experience surveys. The critical starting point is to understand what employees do in their roles. They tell us which work activities are important to them and how well each is supported. Other questions help to understand the impact the workplace is having a sense of community or personal productivity.

The results of these two sections are used to calculate a Leesman Lmi – a 0-100 rating of how a working environment is (or isn’t) supporting employees. They also report on their infrastructure needs, allowing us to test for strengths and susceptibilities and signpost actionable interventions.

Use data to create better places to work

The Leesman Index database is a goldmine of information. The data gathered powers our certified list of the best workplace experiences in the world and our research publications, which set the tone for the global workplace conversation.

Employees

1,185,947

Workplaces

8,004

Lmi

65.0

Countries

114

Languages

40+

AV. response time

11 minutes

Data as at 30.06.2023

Industry sector

Banking, investment, insurance and financial services 36%
Information tech, software & internet 9%
Biotechnology & pharmaceuticals 8%
Government administration 7%
Manufacturing & industrial engineering 6%
Utilities, oil & energy 6%
Telecommunications 5%
Architecture, design & real estate 3%
Transportation, railroad & trucking 3%
Aviation, aerospace & defence 3%
Retail 3%
Construction & civil engineering 2%
Food & beverages 1%
Combined others 8%

Data as at 30.06.2023

Percentages may not add up to 100 due to rounding

Workplace impact

Productivity

65.2%

Pride

56.4%

Sense of community

62.4%

Data as at 30.06.2023

Workplace activities

We ask all employees which workplace activities are important to them and how supported they feel with carrying out those activities.

% Importance of activities
Individual focused work, desk-based 90.8%
Planned meetings 74.1%
Telephone conversations 64.4%
Collaborating on focused work 56.4%
Informal, un-planned meetings 55.3%
Relaxing/taking a break 49.8%
Audio conferences 45.7%
Individual routine tasks 44.9%
Informal social interaction 43.8%
% Activities supported
Individual routine tasks 88.4%
Planned meetings 83.2%
Learning from others 80.1%
Individual focused work, desk based 78.7%
Informal social interaction 77.6%
Collaborating on focused work 77.5%
Audio conferences 73.3%
Video conferences 70.2%
Individual focused work away from your desk 69.7%

Data as at 30.06.2023

Top 3 differences in activity support

Leesman average vs Leesman+

Thinking/creative thinking
Leesman average 58.2%
Leesman+ 76.7%
Informal, unplanned meetings
Leesman average 67.6%
Leesman+ 84.8%
Private conversations
Leesman average 54.5%
Leesman+ 72.1%

For a more detailed look at the differences between Leesman average and Leesman+ spaces, take a look at the Leesman impact code table.

Download data

Data as at 30.06.2023

Physical and service features

We also ask employees which physical and service features are important to them in the
 workplace and how satisfied they are with these features.

% Importance of physical and service features
Desk 84.1%
Chair 83.1%
Tea, coffee & other refreshment facilities 76.6%
Temperature control 75.1%
Meeting rooms (small) 74.6%
General cleanliness 74.4%
Toilets/W.C. 72.1%
IT Help desk 71.2%
Noise levels 70.3%
% Satisfaction with physical and service features
Security 78.5%
Desk 73.9%
Printing/copying/scanning equipment 73.0%
Wired in-office network connectivity 72.7%
Accessibility of colleagues 71.7%
Computing equipment, mobile (e.g. laptop, tablet) 71.5%
Remote access to work files or network 71.0%
Health & safety provision 70.0%
General tidiness 69.8%

Data as at 30.06.2023

Top 6 differences in satisfaction with physical and service features

Leesman average vs Leesman+

Variety of different types of workspace
Leesman average 39.9%
Leesman+ 68.7%
Measure Workplace Experience - Community
Atriums & communal areas
Leesman average 46.6%
Leesman+ 74.8%
Informal work areas/break-out zones
Leesman average 45.0%
Leesman+ 72.0%
General décor
Leesman average 47.2%
Leesman+ 73.7%
Quiet rooms for working alone or in pairs
Leesman average 35.0%
Leesman+ 57.2%
Shower facilities
Leesman average 38.7%
Leesman+ 59.5%

For a more detailed look at the differences between Leesman average and Leesman+ spaces, take a look at the Leesman impact code table.

Resources

We understand the importance of sharing information in times of uncertainty. Whether it’s webinars or written content, Leesman will stay at the forefront of investigating employee experience at home.

Our latest Corporate Real Estate Poll

Once again, the results from our latest CRE poll have heavily influenced our research investigations, especially as it was clear respondents’ thinking was starting to crystallise. The following is a summary of the findings from our latest poll in Q4 2022.

home working webinar

Data Debrief overview

March 2021
Listening time – 5 mins

Go big or your employees will stay home – here we asked our Chief Insights and Research Officer, Dr Peggie Rothe, 10 questions to give us a headline overview of our findings.

Office impact code

Data updated 31 December 2023

Take a look at what the employee experience data is currently telling us by viewing the results of each line of inquiry.

Download data

Resources

We understand the importance of sharing information in times of uncertainty. Whether it’s webinars or written content, Leesman will stay at the forefront of investigating employee experience at home.

Our latest Corporate Real Estate Poll

Once again, the results from our latest CRE poll have heavily influenced our research investigations, especially as it was clear respondents’ thinking was starting to crystallise. The following is a summary of the findings from our latest poll in Q4 2022.

home working webinar

Data Debrief overview

March 2021
Listening time – 5 mins

Go big or your employees will stay home – here we asked our Chief Insights and Research Officer, Dr Peggie Rothe, 10 questions to give us a headline overview of our findings.

Office impact code

Data updated 31 December 2023

Take a look at what the employee experience data is currently telling us by viewing the results of each line of inquiry.

Download data