For Jamie, it was essential that the lobby of the Boston office “felt semi-public – a space which was not only employee-centric but also guest-centric and very active.” The lobby boasts a slick, welcoming design, where an informal setting meets a business hub. This paid off, and the results speak for themselves – 98.8% of employees in Boston agreed that their workplace is somewhere they are ‘Proud to bring visitors’.
Creating workplaces which don’t feel overly corporate is one of the central tenets of Rapid7’s approach to real estate, so naturally the same design principles were adopted for the LA office. 100% of employees in the LA office felt that their workplace supported ‘Informal social interaction’, and 89.3% agreed that their workplace promoted a positive ‘Corporate image’.
Part of the community
The impact on those within their workplaces was just the start. As Jamie explains, in Boston “something that was important to us throughout this project was to be a good partner in the local community. The area we are based in has recently been going through a regeneration, so we wanted to ensure that we had a positive impact on the neighbourhood.”
They did just that. To create a more intimate connection with the community, they worked with a local company called ArtLifting, which helps homeless people commercialise their artwork – offering them a chance to get out of their current situations. To promote the work, Jamie and his team organised for it to be displayed around the office, rotating it on a regular basis.
Initiatives like these are something the company hopes to recreate in all of their workplaces moving forward, and with 92.3% of their Boston employees feeling that their workplace ‘Contributes to a sense of community’, it’s patently clear why.
Breaking the mould
While the majority of the 2019 Leesman+ workplaces had opted for flexible workplace strategies, Rapid7 decided to buck this increasingly popular trend. Both LA and Boston have designated workstations across both offices.
Andrea Diieso, Senior Workplace Experience Manager at Rapid7, felt the decision was relatively straight forward: “Through our work with Leesman and the insights that have been shared, we knew that one size does not fit all when it comes to desk assignment.” A key benefit of going fully designated is that “it is a solution that is familiar to most employees, and there is little downside for employee experience with this tried and tested approach. We want to ensure that we start with a frictionless solution, and then use the data gained from Leesman surveys and workplace utilisation sensors to continue to find the best solutions for overall employee experience.”