This poses a great dilemma for business: what is the purpose of the office?
The grand home working experiment has been more successful than most people thought: the average home has been found to provide a better workplace experience than the average office. But over the aspects that were lacking—the social dimensions of work such as informal interactions and the ability to feel connected to colleagues and the organisation—looms the prospect of a progressive deterioration of an organisation’s social fabric.
Should businesses dial up the ‘we’ component of their physical workplace? If you can focus better at home, is it logical to turn your office into a place meant exclusively for bringing people together, collaboration and free-flowing exchange of ideas? The question is whether such strategies will work for everyone. In other words, how big of a role does collaboration play for a typical knowledge worker?
‘Me’ and ‘We’: Individual and Collaborative profiles
Based on the experience of more than 860,000 office workers and 221,000 employees who worked from home by the end of June 2021, we identified different work profiles to help judge what might be needed from an office post-pandemic.